Conflict Management
The Conflict Management Course is designed to ensure that you are equipped with effective tools to prepare for workplace conflict.
The course does not simply deal with physical conflict but the nature and process of conflict that can arise from everyday interpersonal relationships.
Conflict can be positive when structured and ordered. Conflict can help differing schools of thought come to an agreement or compromise which often leads to results that are valued greater than if the conflict went unsaid, or worse was ignored.
However, conflict can be quickly blown out of proportion, monopolised for personal gain, or simply used to belittle others.
Understanding when this change takes place is as important as knowing what it is you’re fighting for.
Synergy Personal Safety uses this module to teach you how to target, analyse and react to these situations on a case by case basis.
Rather that give you the answer, we will provide you with the knowledge to determine the safest course of action for you, be it confrontation with a colleague or a situation that may escalate into violence if not immediately dealt with.
